Delivery and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped without tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. .
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Packaging is amply sized and your items are well-protected.
Goods can be returned in 30 days. Size wrong items and quality problem items can be exchanged. Customers returning goods are responsible for postage charges.
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, jewellery, and accessories (except scarves, bags, and mermaid blankets).